Frequently Asked Questions
Useful information about shopping with Wicked Things, including how we grade the condition of products listed in the Emporium.
How do you grade product condition?
We use a consistent condition scale so you can quickly understand the overall state of an item. The grade is a summary: where a listing describes a specific defect, missing part, packaging issue or other exception, that product-specific description and the product photographs should also be checked before purchase.
New stock in its original factory-sealed packaging. Packaging may show only normal minor storage or handling marks unless we state otherwise.
New and unused, but the original packaging has been opened. Contents should be unused and complete unless the listing specifically says otherwise.
Used or previously handled, but with very little evidence of use. Clean, well presented and close to new condition.
Light signs of previous use or handling, but still in very good overall condition with no significant defects unless specifically described.
Clearly used with normal wear, marks or cosmetic imperfections, but still serviceable and suitable for its intended use.
Noticeable wear, cosmetic damage or other age/use-related issues. The item remains usable, but condition issues will be visible and should be expected.
Heavy wear, damage or significant condition issues. Suitable where condition is secondary, or for restoration, conversion or project use.
Incomplete, damaged, non-working or otherwise best suited for parts, repair, restoration or conversion. Read the listing carefully for what is included.
What if an item has a specific issue?
Condition grading gives an overall guide, but it does not replace the individual listing. We will describe known material defects, missing components, damage or unusual wear in the product information where relevant. Please use the description and photographs together with the condition grade when deciding whether an item is right for you.